> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.esimplans.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Fixing Roaming Issues by Manual Network Selection

If you are struggling with a poor quality connection on a particular network, then we advise you manually search and select a different network. 

You will only be able to get an internet connection on the network(s) we offer a service on.

### Apple I-phone / I-pad

1. Go to "Settlings"

![](https://storage.crisp.chat/users/helpdesk/website/c547385b3b2f9000/image_tx95fd.png)

2. Tap "Cellular / Mobile Data"

![](https://storage.crisp.chat/users/helpdesk/website/c547385b3b2f9000/image_1v22t59.png)

3. Select the SIM you want to configure > Ensure "Turn On This Line" is on >  Tap "Network Selection"

![](https://storage.crisp.chat/users/helpdesk/website/c547385b3b2f9000/image_b51fbn.png)

4. Disable "Automatic"

![](https://storage.crisp.chat/users/helpdesk/website/c547385b3b2f9000/image_ljdj5q.png)

5. Choose the network you wish to connect to 

![](https://storage.crisp.chat/users/helpdesk/website/c547385b3b2f9000/image_1rfmy2u.png)

6. Your are now connected to the selected network.

![](https://storage.crisp.chat/users/helpdesk/website/c547385b3b2f9000/image_l97g0e.png)