> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.esimplans.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why is my account suspended?

We reserve the right to suspend your account if you do anything suspicious on our app that undermines integrity, security, referrals or promotions. You can read about it in our Terms of Service. 

Send a request on the website or via the app if you think this suspension was an error.