How to contact us
To keep our data plans affordable, we don't provide 24/7 support. We suggest checking our help center and following the provided instructions. Most of the time, you'll find a solution there, and it's rare for there to be an issue on our side that we haven't already covered.
The contacts available via following options :
- Online chat inside the app ( Profile > Help Center > Scroll down and click on Contact us ) - Recommended
- Email : support@esimplans.com
Please mention your eSIM ID (Click on Copy button) or Account ID (Profile > Account setting) on each support request.
Updated on: 27/02/2024
Thank you!