• What devices support eSIM

  Esim Plans eSIM works on all eSIM compatible devices such as : iPhone X, 11, 12, 13, 14 and iPad (7th - 8th gen), iPad Air (3rd - 4th gen), iPad Pro (1st - 5th gen), iPad Mini (5th gen). Please note: Your device must be also carrier-unlocked and not have SIM restrictions ⚠️ The full list of eSIM-compatible devices |1|Android|ASUS|ASUS VivPopular

• How to check if your iPhone is eSIM Carrier Unlocked

  Go to your iPhone Settings ⚙️ Tap General Next, go to the “About” section. Scroll down and look for the “Network Provider Lock” or “Carrier Lock” option. If you see “No SIM restrictions”, it means that your iPhoneSome readers

• Why you should start using an eSIM

  Learn more on apple website -https://support.apple.com/en-us/HT213448Some readers

• Install eSIM on iOS (Iphone)

  Please read official Apple guide : https://support.apple.com/en-il/HT209044Few readers

• Install eSIM on Android

  Please note that installation experience may differ by model or operating system version on Android devices. This installation guide is based on the operating system on Google Pixel 4. If you have questions about installing eSIM onto your Android device, please search “install eSIM on Your Device Model ” or reach out to customer support via Help Center and provide screenshots of your settings. 1. Go into Settings Select “Network & Internet” and click plus sign besides “Mobile NetFew readers

• Why my eSIM is not working?

  First, please check the following settings: Wi-Fi is disabled. Cellular / Mobile Data is enabled. eSIM plan is installed on your device. eSIM is selected for Cellular/ Mobile data usage. If the above requirements are met, but your eSIM still is not working, please turn Data Roaming on. Go to yourFew readers

• Shall I activate eSIM before or after landing?

  eSIM activation requires an internet connection, so we strongly suggest you activate before arriving at your destination. But you could also use local Wi-Fi at the airport to place order and activate eSIM right after landing.Few readers

• How do I delete my account?

  If you delete your account, you won't be able to see your account history, including receipts and active or expired plans. You can delete your account from the app or website if you're sure you want to. Please follow to : Profile -Account settings -Delete accountFew readers

• Why is my account suspended?

  We reserve the right to suspend your account if you do anything suspicious on our app that undermines integrity, security, referrals or promotions. You can read about it in our Terms of Service.  Send a request on the website or via the app if you think this suspension was an error.Few readers