Articles on: Troubleshooting

Fixing Roaming Issues by Manual Network Selection

If you are struggling with a poor quality connection on a particular network, then we advise you manually search and select a different network.

You will only be able to get an internet connection on the network(s) we offer a service on.

Apple I-phone / I-pad

Go to "Settlings"

Tap "Cellular / Mobile Data"

Select the SIM you want to configure > Ensure "Turn On This Line" is on > Tap "Network Selection"

Disable "Automatic"

Choose the network you wish to connect to

Your are now connected to the selected network.

Updated on: 22/01/2024

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